Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Swinify. This Shipping Policy explains how we process and deliver orders.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
In cases of high order volume, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- India: 5 – 7Business Days
- International Orders: 7–21 Business Days
Delivery times are estimates only and may vary depending on location, courier service, customs processing, weather conditions, and other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any customs duties, import taxes, or local fees imposed by the destination country are the responsibility of the customer.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your registered email address or phone number, where available.
Customers can use the tracking information provided to monitor shipment progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Swinify is not responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or inaccurate shipping details provided by the customer.
Delivery Delays
While we strive to deliver orders on time, we are not responsible for delays caused by:
- Courier companies
- Customs inspections
- Weather conditions
- Natural disasters
- Government restrictions
- High shipping demand periods
- Events beyond our reasonable control
Delivery dates are estimates and are not guaranteed.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Swinify is not responsible for lost, stolen, or misplaced packages.
Customers are encouraged to ensure that a secure delivery location is available.
Damaged Shipments
If your package arrives visibly damaged, please contact us within 48 hours of delivery at:
Email: swinify@gmail.com
Please include:
- Order Number
- Photos of the package
- Photos of the damaged product
We will review the issue and provide an appropriate resolution.
Return Shipping
Returns are subject to our Return & Refund Policy.
Products must meet all return eligibility requirements before a return can be approved.
Contact Us
If you have any questions regarding shipping, please contact:
Email: swinify@gmail.com
Store Name: Swinify